Megarevo Technologies Co. Ltd. and its affiliates (hereafter referred
to as "Megarevo") understand the importance of privacy and respect
your privacy. Before submitting personal data to this service, read
and understand this Privacy Policy (referred to as "this
Policy"). This Policy applies to Megarevo websites, products, and
services that display or provide links to this Policy.
The Intelligent Monitor System, also known as Intelligent Monitor System (Monitor System
for short), is used in Megarevo Monitor System smart PV solution. The Monitor System
provides services such as PV device access, monitoring, and
management.
This Privacy Policy describes how you collect, use, and share your
information when using the service.
This Policy describes how this service processes your personal data,
but it may not address all possible data processing scenarios.
Regarding the collection of product- or service-specific data,
supplementary policies may be provided, or notices may be provided
before such data is collected.
This Policy helps you understand the following:
1. How Does This Service Collect and Use Your Personal Data
2. How Does This Service Use Cookies and Similar Technologies
3. How Can You Access or Modify Your Personal Data
4. How Does This Service Protect and Retain Your Personal Data
5. How Does This Service Process Children's Personal Data
6. Third-Party Providers and Their Services
7. How Is This Policy Updated
8. How Can You Contact Megarevo
1. How Does This Service Collect and Use Your Personal Data
In the process of your use of the Monitor System we will collect and use the
information you actively provide when using the service or generated
due to the use of the service in the following ways:
1.1 When you register for the Monitor System, we will collect and use your name,
phone number or email. The purpose of collecting this information is
to help you complete the functions of the Monitor System registration and protect
the security of your account. If you do not provide such information,
you may not be able to use our services normally. You can also choose
to fill in the user name and other information according to your own
needs.
1.2 During your use of Monitor System, in order to ensure the normal operation
of the services, optimize the user experience and protect your account
security, we will collect the basic information necessary for Monitor System to
provide services for you, including your device model, operating
system, the device's MAC address, the unique device identifier (e.g.
IMEI / MEID / IMSI / AndroidID / IDFA / IDFV / IDFV), WIFI status
(e.g. SSID, BSSID) a string that the manufacturer assigns to your
device to uniquely identify the device, login IP address, Monitor System version
number, the method, type and status of network connection, network
condition, device accelerators (such as gravity sensor), operation
logs, service logs (your searches and views in Monitor System, service failures,
referral URLs, etc.), and other information.
1.3 When you use the monitoring function, in order to allow you to
see the complete monitoring data, we need to collect the SN of the
datalogger under the plant and the SN of its sub-devices (such as
inverters, meters, etc.). At the same time, our monitoring system will
collect the uploaded data of the datalogger and its sub-devices every
5 minutes to complete the necessary data statistics and analysis
functions. In addition, in order to provide you with support and
service in time and solve problems quickly, we will collect the
following telemetry data, including device serial number, device
status, and alarm codes, for the device manufacturer's diagnosis of
faults in case of device failure.
1.4 When you create a plant, you need to enter the plant name,
region, capacity, address, GPS location, etc. This information will be uploaded and stored in our server so that you can
use it when you log in to Monitor System on other devices. You can also modify
this information at any time.
1.5 According to the requirements of applicable laws, regulations,
and standards, we may collect and use your personal information
without seeking your consent if:
a) The information is required for the personal information
controller to fulfill their obligations imposed by laws and
regulations;
b) The information is directly related to national security or
national defense;
c) The information is directly related to public safety, public
health, or major public interests;
d) The information has been made public by yourself;
e) Other circumstances stipulated by laws and administrative
regulations.
1.6 To ensure the security of our services and to help us better
understand how our Apps are performing, we may log information such as
how often you use the Apps, crash data, overall usage, performance
data, and the source of the Apps. We do not merge the information we
store in our analytics software with any personally identifiable
information you provide in the app.
1.7 If we use your personal information beyond the purpose authorized
by you, we will inform you again and obtain your express consent
before using your personal information.
1.8 Currently, Monitor System will not obtain your personal information from a
third party outside IGEN. If in the future, it is necessary for us to
indirectly obtain your information from a third party for business
development, we will inform you of the source from which we will
collect such information, which information we will collect, and to
what extent we will use such information before obtaining the
information. If we need to use your personal information collected
from a third party beyond the extent to which you authorize the third
party to use your information, we will seek your express consent
before processing such information. We will strictly abide by the
applicable laws and regulations, and require the third party to ensure
the legality of the information it provides to us.
2. How Does This Service Use Cookies and Similar Technologies
l 2.1 Cookie
To ensure normal website functions, this service may at times place a
small piece of data known as a cookie on your computer or mobile
device. A cookie is a text file stored by a web server on a computer
or mobile device. The content of a cookie can only be retrieved or
read by the server that creates the cookie. Each cookie is unique to
your web browser or mobile app. The text in a cookie often consists of
identifiers, site names, and some numbers and characters. Cookies
enable websites to store data such as your preferences or items in
your shopping cart.
Like most large websites or Internet service providers, this service
uses cookies in order to improve user experience. Session cookies are
deleted after each visit, while persistent cookies remain in place
across multiple visits. Cookies allow websites to remember your
settings such as language, font size, or other browsing preferences on
your computer or mobile device. This means that a user does not need
to reset preferences for every visit. On the contrary, if cookies are
not used, websites will treat you as a new visitor every time you load
a web page. For example, if you are redirected to another web page
from a website you have already logged in to and then return to the
original website, it will not recognize you and you must log in again.
This service will not use cookies for any purposes not stated in this
Policy. You can manage or delete cookies based on your own
preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web
browsers provide the option of blocking cookies. However, by doing so,
you have to change your user settings every time you visit a website.
Find out how to manage cookie settings for your browser here:
Microsoft Edge Mozilla Firefox Google Chrome
3. How Can You Access or Modify Your Personal Data
It is your responsibility to ensure that any and all personal data
submitted to Megarevo is correct. Every effort will be made to
maintain the accuracy and completeness of your personal data and keep
your personal data up-to-date based on the information you
provide.
You can log in to the website or app of this Service, and view and
modify your personal data in your personal information.
If you want to delete your account, on the Monitor System website, choose
"System > System Settings > Account Deletion". After you agree
to the account deregistration terms and pass the identity
authentication, you can delete your account. After you agree to the
account deletion terms and pass the identity authentication, you can
delete your account. Account deletion is irreversible. Exercise
caution when performing this operation.
If you think that the way this service processes your personal
information fails to comply with applicable data protection laws, you
can contact the competent data protection authority.
4. How Does This Service Protect and Retain Your Personal
Data
Your personal data will be stored on the server in Germany where
your account is registered. The personal data you submitted to this
service will be deleted within three months after you submit your
deregistration request.
The security of your personal data is important to this service.
Appropriate physical, management, and technical measures will be used
to protect your personal data from unauthorized access, disclosure,
usage, modification, damage, or loss. For example, this service uses
cryptographic technologies for data confidentiality, protection
mechanisms to prevent attacks, and access control mechanisms to permit
only authorized access to your personal data. Best efforts will be
made to protect your personal data; however, please note that no
security measure is perfect.
Keep your username, password, and other identity information
secure. When you use this service, your username, password, and
other identity elements will be used to determine your identity. The
leakage of the aforementioned information may incur losses or other
adverse impacts. If you find that your username, password, or other
identity information may be or has been compromised, contact the
installer immediately so that the installer can take corresponding
measures in a timely manner to avoid or minimize the loss.
5. How Does This Service Process Children's Personal Data
The product, website, and service are primarily intended for adults.
A child must not create an account without the consent of a parent or
guardian. If a child's personal data is collected with prior parental
consent, this service will only use or disclose the data as permitted
by law, with the explicit consent of the child's parents or guardians,
or when necessary for the protection of the child. If a child's
personal data is collected accidentally without verified prior consent
from the child's parents, it will be deleted in the earliest possible
time.
6. Third-Party Providers and Their Services
To ensure a positive user experience, you may receive content or web
links from this service or third parties related to this service, for
example, the installer may provide the owner with its official website
information and a redirection link, or you may find the partner's web
page information on the About page of the system. This service does
not have the right to control such third parties, but you can choose
whether to use the links, view the content and/or access the products
or services provided by third parties.
The map service in this product is provided by Google Maps, which
collects the GPS location information of your device. You can choose
whether to use the third-party map service.
This service cannot control the privacy practices and data protection
policies of third parties that are not subject to this Policy. When
you submit personal information to such a third party, please read and
refer to the privacy protection policy of the third party.
8. How Is This Policy Updated
This Privacy Policy is subject to change without prior notice. If
major changes are made to the Privacy Policy, the latest Privacy
Policy will be released here. After the update, the last update date
will be changed.
9. How Can You Contact Megarevo
We have set up a dedicated personal information protection person in
charge of personal information protection. If you have any questions,
complaints or suggestions about this privacy policy or personal
information protection, you can contact us in any of the following
ways:
Send your question to emsplatform.cloud@gmail.com;
We will review the issue as soon as possible and respond within 30
days of receiving your request or complaint feedback. The period of
later process is generally not more than 90 days. If we encounter
special situations, we will inform you of processing time and reasons
for the delay within 30 days of receiving your requests.
Last updated: April 2024